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Terms & Conditions

Terms & Conditions

Welcome to Neha Chimney & Repair Services. By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before booking or availing any of our services. Our company provides professional chimney, hob, and gas stove repair, installation, and maintenance services. All services are subject to availability and must be scheduled through our official contact channels. Service charges may vary based on the nature of the repair, spare parts used, and distance of service location. Customers are required to provide accurate information regarding their appliance type, issue, and address details. Any incorrect information may lead to delays or additional charges. Payment must be made upon completion of the service unless otherwise agreed. All spare parts replaced by our technicians come with a limited warranty as communicated at the time of service. This warranty does not cover physical damage, misuse, or issues caused by unauthorized repair attempts after our service. Neha Chimney & Repair Services is not responsible for any indirect, incidental, or consequential damages arising from service delays, equipment malfunction, or unforeseen technical issues. We reserve the right to refuse service in cases of unsafe environments, misuse of appliances, or non-compliance with payment terms. By using our services, you agree to abide by these Terms & Conditions. We may update or modify them without prior notice.

  1. SERVICES
    1. The Services include the provision of the Platform that enables you to arrange and schedule different home-based services...
    2. The services rendered by Service Professionals are referred to as "Pro Services"...
    3. The Platform is for your personal and non-commercial use only...
    4. The Services are made available under various brands...
    5. In certain instances, you may be required to furnish ID proof...
  2. ACCOUNT CREATION
    1. To avail the Services, you will be required to create an account...
    2. You warrant that all information furnished...
    3. You are solely responsible for maintaining the security...
    4. You are liable and accountable for all activities...
    5. You agree to receive communications from us regarding...
  3. USER CONTENT
    1. Our Platform may contain interactive features...
    2. As part of the effective provision of the Services...
    3. You grant us a non-exclusive, worldwide, perpetual...
    4. In connection with these Terms and the licences granted...
    5. You agree and acknowledge that UC may, without notice...
  4. CONSENT TO USE DATA
    1. You agree that we may, in accordance with our Privacy Policy...
    2. In addition to any consent you may provide...
    3. Subject to applicable laws, we may be directed...
  5. BOOKINGS
    1. Orders: The Platform permits you to request various Pro Services...
    2. Confirmation: Once you place a request we will provide...
    3. Cancellations: Bookings that are cancelled before...
    4. Substitution: In case of the unavailability of..